Who we are
This is the website for the Florence Animal Clinic in Florence, MA. Our website address is: https://florenceac.com.
What personal data we collect and why we collect it
We are dedicated to preserving visitors privacy and only collecting personal data that is necessary for the functionality of our website and services. We collect information provided by visitors when they use our contact form(s) (Name, email address, message, and anything else provided by the visitor in said form). This information is used solely for the purpose of communicating with the visitor and is only collected when provided through the submission of said form. We also collect information when a comment is submitted on this website. This data is collected in order to display visitor comments on our website. More information about the information we collect can be found below.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Our website uses contact forms to collect visitor-submitted contact information and messages.We keep contact form submissions indefinitely for customer service purposes, but we do not use the information submitted through these forms for marketing purposes. You may get in touch with us at any time to request that your information be deleted from our email archive and address book, or to inquire what information we currently have,
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We keep contact form submissions indefinitely. Visitors may request to know what information is stored and have it deleted at any time. Get in touch to make that request
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Get in touch to request this.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Florence Animal Clinic
185 Locust Street
Northampton, MA 01060
How we protect your data
Our website is protected through an encrypted SSL certificate and we take all precautions to never release or share data other than the aforementioned instances which are required for our website to function properly. We also are dedicated to staying informed about any potential risks to security and data loss.
What data breach procedures we have in place
We have website security set up through the plugin Wordfence to notify us of any breach and in most cases, stop it before it happens. If we ever have a breach in data, we will disclose it immediately and take all possible steps to remedy it.
What third parties we receive data from
We do not receive data from third parties at this time.
What automated decision making and/or profiling we do with user data
We do not perform automated decision making and/or profiling at this time.
Industry regulatory disclosure requirements
Updated: July 5, 2018