The doctors and technicians at Florence Animal Clinic want you to know that we are doing everything we can to protect you, your pets, and our staff during the COVID-19 (coronavirus) pandemic, and that includes keeping our hospital safe and sanitized.
One of our safety protocols includes curb-side service. Only our employees are allowed in the building at this time, so when you arrive in the parking lot, please call us at 413-584-9477 to let us know you are here. We will have you meet us at the front door when we are ready for you pet. Please wait in your vehicle while the Dr. preforms their exam. A doctor will communicate with you by telephone. Payment can be made by phone via debit/credit card; we also accept cash and checks.
For the foreseeable future our hours will be Monday thru Friday 8am-5pm and closed Saturdays. Please check this site or our Facebook page for our current hours as they are frequently changing and may vary day-to-day due to limited staffing. We will also leave that information on our after-hours answering machine.
If you have recently traveled to areas where there are ongoing outbreaks of COVID-19, if you develop a fever with cough or shortness of breath, or if you have had contact with someone who is suspected to have COVID-19, please stay home.